At Monok (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our AI content generation services and our website (collectively, the “Services”). By using our Services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information: When you sign up for our Services, we may collect your name and email address.
Usage Information: We may collect information about how you use and interact with our Services, including your IP address, device information, browser type, and operating system. We also make use of Hotjar™, a third party service that collects information on your usage of our service. Hotjar is fully compliant with the General Data Protection Regulation (GDPR). We also use Stripe© for collecting payment methods and handle withdrawals of payment at the end of each month, they may use your information as per their Privacy Policy.
Content Data: We may collect the keywords you input into our AI content feeds, in order to provide you with content generation services.
Information of the type of articles we produce for you may be used when generating content for other clients, to ensure we do deliver overlapping topics and stories so as to avoid duplication and plagiarism.
Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information about your interactions with our website, improve user experience, and track usage patterns.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing and improving our Services.
- Customizing and optimizing your user experience.
- Communicating with you about updates, promotions, and other relevant information.
- Analyzing usage patterns and improving the quality of our AI algorithms.
Data Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers: We may share information with third-party service providers who assist us in delivering our Services, subject to confidentiality agreements. This primarily includes our human writers who have access to each draft they edit and produce the finished product. They may be able to understand who the client is independently, but are otherwise not disclosed that information. Logotypes, names and other identifying information is withheld from our human writers.
Legal Compliance: We may disclose information if required by law, or to protect our rights, privacy, safety, or property, or that of others.
Business Transfers: In the event of a merger, acquisition, or other transfer of assets, your information may be transferred as part of that transaction. You will be notified prior to such an event.
Our data is stored exclusively on European servers and adheres to GDPR. Computations of non-personal information and other publicly available information may be done in transient in our servers in the United States. All personal information such as usernames, email addresses and other customer information is stored in the EU.
We do not share with or sell to other third parties any personal information that we ourselves acquire and store.
Your Choices
You can manage your information by:
Emailing us at contact@monok.com to request information we may have on you or to request to have your account permanently removed.
You may also adjust your browser settings to refuse cookies or other tracking technologies, this will not affect your experience as a Customer with us.
Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or loss. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.
Children’s Privacy
Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at contact@monok.com.
Updates to this Policy
We may update this Privacy Policy to reflect changes in our practices. Any modifications will be effective when we post the updated Privacy Policy. Your continued use of our Services following the posting of changes signifies your acceptance of those changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or wish to be notified when changes to this Policy occur, please contact us at contact@monok.com.
By using Monok’s automatic content generation services, you agree to the terms outlined in this Privacy Policy.
Last updated: Aug 8th, 2023